Return Policy for LovePoppershop.com

Our Commitment
At LovePoppershop.com, we prioritize quality and customer satisfaction. While we do not accept product returns, we guarantee a thorough investigation of every issue to ensure a fair resolution.

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Key Policy Points

1. No Returns Accepted
   • Due to the nature of our products, we do not accept returns for any items, regardless of condition or reason.
2. Problem Resolution Process
   • Contact Us Immediately:
     If you receive a damaged, defective, or incorrect item, notify us within 48 hours of delivery.
   • Investigation via Email/WhatsApp:
     Provide order details, photos/videos of the issue, and a description to:
     • Email: 
     • WhatsApp:
   • Resolution Options:
     Based on our investigation, we may offer:
     • A replacement (if stock is available).
     • A partial or full refund.
     • Store credit.
       All resolutions are at our discretion after review.
3. Non-Qualifying Issues
   • We cannot address:
     • Problems reported after 48 hours.
     • Issues without proof (e.g., photos/videos).
     • Buyer’s remorse or change of mind.

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Important Notes

• Shipping Costs: Customers may cover return shipping if a replacement is approved.
• Refund Timeline: Approved refunds processed within 3–5 business days.
• Fraud Prevention: False claims may result in account suspension.

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Contact Us

Reach out with questions or issues:

Response time: 24–48 hours (Mon–Fri).

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This policy ensures transparency and allows us to resolve issues efficiently. We appreciate your understanding!

Last Updated: June 22, 2025
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